Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of X3bet Casino (the "Platform" or the "Site"). By using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Acceptance of the Terms
By creating an account on the Site, accessing, browsing, or using any services offered through the Platform, including but not limited to playing games, participating in promotions, making deposits, or withdrawing funds, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please discontinue your use of the Site immediately.
Eligibility Requirements
You must meet all eligibility requirements specified below:
Minimum Age Requirements
You must be at least the minimum legal age required to gamble in your jurisdiction, which may vary depending on where you reside. If we find that you are underage when you register with us, we will terminate your account immediately and reserve the right to withhold any winnings.
Geographic Restrictions
We cannot accept players from countries or territories prohibited by law or subject to sanctions. Check our website for a list of restricted jurisdictions before registering.
Account Registration Rules
One-Account-Per-User Policies
You must not register multiple accounts in different jurisdictions or with different email addresses unless you have a legitimate reason to do so (for example, if we are blocked from reaching an address due to your bank's policy). We may request documentation to verify that these reasons exist. If we find that you are operating multiple accounts simultaneously, we reserve the right to close all of them and withhold any winnings.
Identity Verification and KYC
To prevent fraud and protect our users' rights, we require verification before processing withdrawals (see below for details on Deposit and Withdrawal conditions).
Account Accuracy Obligations
You must ensure that your account information is accurate at all times. We may request additional documentation to verify identity or address.
Login Credentials and Password Protection
When you register with us, you will be given the opportunity to choose a username and password for accessing our services. You are responsible for maintaining confidentiality of these details.
Restricted Behaviour and Prohibited Activities
You must not attempt to exploit any technical fault in the Platform's systems or software that could result in unfair play or winnings. We monitor user activity closely, including for signs of cheating. If we suspect you of engaging in restricted behavior or prohibited activities (including but not limited to colluding with others to gain an advantage), we may suspend your account and withhold any winnings.
Bonus Abuse Prevention
We offer various bonuses, promotions, and rewards as part of our ongoing effort to provide entertainment for users while generating revenue through legitimate gaming practices. However, there are strict conditions attached to claiming these offers that include minimum wagering requirements on qualifying games before withdrawal is permitted (please see Bonus T&Cs).
Deposits and Withdrawals
When making deposits or withdrawals, we may request information to verify your identity.
Verification Before Withdrawing
We are required by law to verify your age and address when requesting a withdrawal if the amount is over £10,000 (or equivalent) or more in one calendar month from all accounts you hold with us. We may require additional documentation to complete verification. If we cannot confirm that a player's identity matches their account information or documents submitted, they might face account restrictions.
Processing and Review Procedures
To ensure fair play, deposits must be processed manually by our team before making available for use in games (we reserve the right to request more detail on sources of income).
We strive to maintain a fun gaming experience while upholding stringent anti-money laundering policies. We may request documentation from players if we have concerns regarding their source of funds.
Responsible Gaming Expectations
While operating with your entertainment and enjoyment at heart, it's essential for us both that our users play responsibly. If you find yourself struggling to control spending or manage gaming habits (e.g., wagering more money than you can afford to lose), contact any of the organizations below for help:
Self-Exclusion and Account Restrictions
If you wish to close your account completely (which might take a few working days to become effective), please refer here. We offer responsible gaming tools such as reality checks, session time limits, deposit limits (you can also set self-imposed restrictions via the 'Banker' or 'My Account'), and temporary 'cool-downs'.
Game Fairness and RNG Systems
All of our games are independently audited by an outside agency to ensure they operate randomly. If there's suspicion that a particular game is not working fairly, we will investigate.
We have strict measures in place to maintain the fairness of all gaming activities:
Technical Interruptions or Voided Gameplay
While rare and unavoidable technical issues sometimes cause your session to disconnect, resulting in potential loss of progress. If this happens while participating in a promotion, check with the customer service department for further guidance.
If gameplay is voided due to error caused by the site or its systems (not including human-made errors such as forgotten login details), X3bet Casino may replace losses and provide free cash credit for playing on your next session within our terms of bonus eligibility.
Suspension or Closure of Accounts
We reserve the right at any time, with no explanation required:
In such cases, you'll receive written notification via registered mail or email of what's happening. Your action plan will depend on your decision:
a) Self-excludeb) Contact support
If not contacting us within three working days regarding account status, then closure and removal from records is final.
Intellectual Property and Platform Ownership
The Site (and associated software) contains proprietary property owned by X3bet Casino including but limited to copyrighted materials. All rights reserved worldwide.
You agree that any dispute between you or a third-party user must first be resolved via informal mediation prior to formal proceedings. If parties reach an impasse during negotiations, we can engage the services of a neutral mediator and its fees will be shared equally among disputants; provided however that such costs won't exceed two-thirds that incurred when either side hires their own counsel for a separate matter arising out this agreement.
Limitation of Liability
Neither X3bet Casino nor any affiliate assumes responsibility for: i) losses resulting from playing against an account created using stolen or forged documents to defraud another user's financial gain ii) damages sustained due directly attributable negligence by employees acting within the course & scope duties assigned them; iii) liabilities associated with acts performed outside normal business operations including but not limited.
Modification of Terms
We may change these terms at any time without prior notification. It is your responsibility to review and check for updates each time you access our website before continuing play or claiming bonuses etc.. Any continued use implies acceptance of updated T&C’s by then being in force since changes took effect upon going live until another version gets released which will become binding once accepted (in such way that no obligation arises).
Contact or Support Guidance
We're available via the following means:
All contact methods mentioned will be treated with confidentiality.
